Privacy Policy
Effective Date: 24/03/25
ZodiFreak (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services, including daily horoscopes, personalized chat guidance, and premium features.
By accessing or using our services, you consent to the collection and processing of your data as described in this policy.
1. Information We Collect
We collect the following types of data:
1.1. Information You Provide Directly
• Account Information – When you create an account or subscribe to premium features, we may collect your name, email address, and payment details (processed through third-party payment providers).
• Personalized Chat Data – If you use our chat feature, we may collect your questions and interactions for service improvement.
• Customer Support Data – If you contact us, we may collect information related to your query.
1.2. Information Collected Automatically
• Device & Usage Data – We collect IP addresses, device type, browser type, and operating system for analytics and security.
• Cookies & Tracking Technologies – We use cookies, pixels, and analytics tools (e.g., Google Analytics, Facebook Pixel) to understand how you interact with our site.
1.3. Information from Third Parties
• Payment Providers (Stripe, PayPal, Apple Pay) – We do not store payment information, but third-party providers process transactions securely.
• Affiliate Links & Advertisers – If you interact with affiliate links or ads, third-party partners may collect browsing data.
2. How We Use Your Information
We use your information to:
Provide daily horoscopes and personalized astrology content.
Process subscriptions and payments.
Improve user experience through analytics.
Send marketing updates (with your consent).
Ensure security and prevent fraudulent activity.
3. Cookies & Tracking Technologies
We use cookies for:
Essential Functions – To ensure the website runs smoothly.
Analytics – To track visits, user engagement, and improve content.
Advertising – To personalize ads and recommend relevant affiliate products.
Managing Cookies: You can disable cookies in your browser settings, but some features may not function properly.
4. How We Share Your Data
We do not sell your data. However, we may share information with:
Service Providers – Payment processors (Stripe, PayPal), analytics providers (Google Analytics), and customer support tools.
Advertising Partners – If you engage with affiliate links, limited data may be shared for tracking commissions.
Legal Compliance – If required by law, we may disclose information to comply with legal obligations.
5. Data Storage & Security
How We Protect Your Data:
• We implement encryption, firewalls, and secure servers to protect personal data.
• We limit data retention and remove unnecessary user data periodically.
How Long We Keep Your Data:
• We retain basic user data while your account is active and delete it after account closure.
• Chat history is stored for up to 12 months for user experience improvement, then anonymized or deleted.
6. Your Rights & Choices (UK & GDPR Compliance)
Under UK GDPR, you have the following rights:
Access Your Data – Request a copy of the personal data we hold about you.
Correct Your Data – Ask for incorrect information to be updated.
Delete Your Data – Request account deletion.
Withdraw Consent – Opt out of marketing emails or tracking.
Restrict Processing – Ask us to limit the way we use your data.
To exercise these rights, contact us at: [YourEmail@zodifreak.com]
7. Third-Party Links & External Services
• Our site contains links to external astrology-related products & affiliate partners.
• We do not control third-party sites, and their privacy policies apply once you leave our platform.
8. Children’s Privacy
• ZodiFreak is not intended for children under 13.
• If we discover we have collected data from a child without parental consent, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of major changes via email or site notifications.
10. Contact Information
Email: angelsparkles2000@gmail.com
Registered Office: Quarry Barn North, Isfield, TN225XP
Last Updated: 24/03/25